The next time you visit Petco I hope you’ll notice something new, and, for me, quite exciting. It’s called Pals Rewards, and it’s our new customer rewards program.
We began work on this program nearly two years ago by surveying our customers and talking with our associates, and the message was clear–you want a rewards program that’s easy, straightforward and rewards you every time you purchase.
So, that, in a nutshell, that is what we’ve created with our new Pals Rewards program. Wherever you shop, and on everything you buy–your purchase qualifies for Continue reading »
Today, we’d like to update the Johnson City community on our local efforts and plans for our Johnson City store, which was flooded last month.
Community Support
Flood recovery efforts continue in the area, and Petco and the Petco Foundation are supporting those efforts.
After last month’s flood and the related accident at our local store, we said we would donate $25,000 to five local nonprofit agencies to aid in flood relief efforts benefiting humans and animals.
Each of the five agencies – Food Bank of the Southern Tier; Broome County Humane Society; South Central Region American Red Cross; Animal Aid and Relief Foundation; and Flutterbyes Animal Rescue – received $5,000 to help recover and rebuild.
In addition, the Petco Foundation continues to be in touch with local partner groups to understand and fill the need for pet food and supplies.
Our Johnson City Store and Team
With major floods occurring twice in just the last five years, we Continue reading »
Editor’s note: Following last month’s flooding in Johnson City, N.Y., and the accident at our store there, Petco – through the Petco Foundation – donated $25,000 to five local nonprofit groups to help both humans and animals recover and rebuild. Here’s an update from Valerie Rosplock, Corporate and Foundation Manager – Food Banks of the Sourthern Tier, of how one group used those donated funds to help the community.
Most of us associate hurricanes and tropical storms with fierce winds that leave trees toppled and buildings destroyed. But when Tropical Storm Lee barreled into the Southern Tier of New York State with massive amounts of rainfall, waters from the nearby Susquehanna River rose to heights never before witnessed by most generations living in this area.
The rains from Tropical Storm Lee left a path of flood destruction in the areas served by the Food Bank of the Southern Tier between Elmira and Binghamton, N.Y. Because our food bank was not affected by the storm, we were able to increase our operations and bring food and supplies directly to those in need while assessing the damages incurred to our affected food pantries and soup kitchens served by the Food Bank. See video and pictures of our efforts.
The support from individuals and community partners was inspiring. And as a member of Continue reading »
A dog wedding? Yup. It was fun, sweet, and adorable.
I had the privilege of attending the wedding of Stedman and Phoenix during the Barkworld Social Media conference in Atlanta, GA.
All the pets were dressed in their finest and the cuteness was almost unbearable. There was a present table, doggie safe wedding cake, dog wedding party, and even an edible kiddish cup (Stedman’s pet parent is Jewish). Take a look at the video and pictures below to share in the fun.
Today, you’ll notice a new look to our Petco logo and sound to our tagline. The update reflects the fresh, forward-looking company that Petco is today. Our new visual identity better reflects the new Petco: healthy, active and contemporary, while retaining the essence of the brand, its warmth and our passion for pets.
I'm on the left accompanied by other Petco leaders as we surveyed the damage to our Johnson City store this week.
I just concluded a two-day visit to Johnson City, N.Y., on a mission to better understand the tragic accident that occurred in last week’s flooding at our store, to learn from this experience and to ensure that it never happens again.
My first stop was to go to our store. It was painful to see our closed store filled with debris. I felt hollow to see the ghost of a shopping center that was vibrant with activity just days before.
I next met with our entire store team. It was an open and emotional discussion during which they shared their passion for doing what’s right for the animals – and how devastated they are at what happened last week.
We did a lot of listening, and more than a few tears were shed. The team experienced Continue reading »
It is with a heavy heart that I update you. I have been actively involved in understanding the circumstances surrounding this unfortunate tragedy. Our store in Johnson City is relatively new, we were not operating the last time flooding threatened the community and we misjudged the risk to this location.
You’re welcome to skip the bottom of this post, past my incoherent ramblings, if you just want to see how you can win a gift card.
Alright, confession time. I’m always secretly disappointed when I open a birthday/Christmas card and a hefty little gift card or fluttery check doesn’t come tumbling out. I also [...]
In honor of PETCO’s 45th anniversary this month, we put together a list of 45 things we love about working at PETCO… and about PETCO in general. I have to say, I love working here and I feel pretty darn lucky to be part of such a great company, doing positive work for animals with so many fellow PETCO associates and PETCO shoppers across the country.
Happy birthday PETCO! In no particular order, let us count ways we love you…
Being surrounded by pets! From the companion animals in our stores, to our adoption partners’ adoptables, to our customers’ furry family members and our own pets at our corporate office in San Diego, we love that coming to work means being around animals all the time.
22,000 passionate, pet-loving associates.
Treat and rawhide bars… they’re like snack bars for our pets!
Think Adoption First. We work with the PETCO Foundation to find forever homes for more than 200,000 adoptable animals each year. Talk about being able to feel good about going to work.
Aquatics is where it’s at.
Convenient grooming salons with fun scents of the month and FREE charms with a Spa Works package!
PETCO’s associate idea sharing program. We love that PETCO leaders want to know our ideas about our business and how we can improve together.
PETCO was notified today, Oct. 8, that Blue Buffalo was voluntarily recalling a number of specific production runs of their Wilderness Chicken-Dog, Basics Salmon-Dog and Large Breed Adult Dog products, due to their potential to contain a higher level of Vitamin D than is called for in their product specifications.
The next time you visit Petco I hope you’ll notice something new, and, for me, quite exciting. It’s called Pals Rewards, and it’s our new customer rewards program.
A dog wedding? Yup. It was fun, sweet, and adorable.
