Fanna and Santiago with TREATS!
I hope you’ve learned a lot at last week’s Loose Leash seminar and you’re practicing at home. Teaching polite leash manners is an “expensive behavior,” which means that you should use the yummiest treats possible for rewards. When selecting treats, look for meaty treats that can be broken into small [...]
180g All Male Peacock-Hap African Cichlid Aquarium6 Gallon Betta Tank6 Gallon Betta Tank
Over 20 ago when I started in the aquatics hobby (pre-digital camera days) there wasn’t a huge selection of foundations for a live coral aquarium. In fact, the selection was primarily bleached dead coral. It offered a very sterile environment for hobbyists with stark white crushed coral gravel and coral pieces.At the time, my room was created with a black and white theme- white walls, black futon sofa, black and white photographs including an over-sized black and white photograph of New York City.
Considering the decor selection available at the time, it was only fitting that my 75 gallon tank was decked out in the black and white motif as well. It was a black tank with a black stand and a black canopy. White gravel covered the bottom and bleached white coral filled the inside – had it been a living room, there would have been no red wine or grape juice allowed! The tank’s occupants were Continue reading »
The next time you visit Petco I hope you’ll notice something new, and, for me, quite exciting. It’s called Pals Rewards, and it’s our new customer rewards program.
We began work on this program nearly two years ago by surveying our customers and talking with our associates, and the message was clear–you want a rewards program that’s easy, straightforward and rewards you every time you purchase.
So, that, in a nutshell, that is what we’ve created with our new Pals Rewards program. Wherever you shop, and on everything you buy–your purchase qualifies for Continue reading »
Walking your dog can–and should–be fun for both of you!
Teaching your dog to walk on a loose leash is a complex behavior. There is a lot going on (you, your dog, holding a leash, watching for a loose leach, giving treats) all WHILE you are walking, too! Most of us have a [...]
The following post comes from Elisa Zepeda, Innovation Merchandising Specialist at PETCO.
Louis, my six-month-old toy poodle pup, was urinating all over the place, including on himself. This was, of course, wrecking havoc on our lives. I never considered myself the type of person who would have a non-housebroken pup. I started crate training immediately upon picking him up from the rescue, I followed my trainers rules religiously, and I read “Way to Go” by Patricia McConnell several times from cover to cover. I was doing everything right!
Finally, after a discussion with a co-worker, I took Louis in to see the vet. The vet did some blood work tests, urine tests and x-rays. That’s when Louis was diagnosed with a congenital disorder that made it impossible for him to hold
Louis getting his picture taken by Picture People
his urine. He was going to need surgery right away.
I had already spent a small fortune on the aforementioned procedures, but now he was going to have surgery on top of it! I was definitely worried about Louis, but I was also starting to stress out about all of the medical bills. A million questions started going through my mind. Could I afford this surgery? Will he get better? Has he been suffering this whole time? There was never any doubt that I would have the surgery performed, so I took him in. Louis was insured by Trupanion and his policy was (hopefully) about to pay for itself.
The claim process was so easy, there was only one sheet to fill out! The vet filled out the bottom portion of the claim sheet and then faxed it in. I received an email the same day the form was faxed. Later, I received another email letting me know that my claim had been processed and approved. That was it! It was so simple, it surpassed my expectations of what dealing with an insurance company is all about. All of this happened in a span of less than one week. Now my check is in the mail, my dog is urinating outside and I couldn’t be happier!
Trupanion really came through for me. I hoped I Continue reading »
The following blog comes from Anna Rodriguez, PETCO’s Associate Merchandise Manager for Companion Animals.
One issue that gets brought up by everyone who has ever kept reptiles is impaction by sand. There is a tremendous amount of opinion surrounding the subject, but here are some of the realities about sand impaction. Impaction is [...]