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NUTRO Cat Food Recall

Updated: 5/22 9:25 AM PDT (helpful links added) PETCO was notified Thursday 5/21 that NUTRO was voluntarily recalling select varieties of NUTRO Natural Choice Complete Care dry cat foods and NUTRO Max cat dry food with "Best If Used By Dates" between May 12, 2010, and August 22, 2010. PETCO carries 19 of the SKUs affected by the recall and all PETCO stores have been notified. In a news release, NUTRO said the recall was due to incorrect levels of zinc and potassium in the finished product resulting from a production error by a US-based premix supplier. The company said it has not received any consumer complaints related to this issue and the problem was identified during a routine audit of their documentation from the supplier. Visit the Nutro Recall page for more information including details about the affected products, pictures of where to find the date code, and a FAQ page. Helpful Links:

109 comments to NUTRO Cat Food Recall

  • Jan

    I bought a large bag of the recalled food, and couldn’t figure out why my cats were leaving it after a few days. I mixed it with another brand of dry food, and they ate it again, but reluctantly. About 5 weeks ago, the older cat started vomiting, and just wasn’t acting normal. A few days ago, the younger cat just stopped eating the Nutro. Today, he is not acting right.I never suspected there was anything wrong with the food. When I bought it, the lady at Petco said they had changed the formulation, so I thought it had affected the taste. I just hope there is no permanent damage to either of my guys. I will never buy a Nutro product again.

  • Michael

    Thanks to Petco for the card about the recall or I would never have known. Nutro products and all of their affiliated brands CANNOT BE TRUSTED!! No one I know will ever use these products again.

  • Tina

    I want to thank you for the postcard as well. I had not heard of the recall prior to receiving the postcard. I have purchased Nutro products for the last 16 yrs and never had any problems. But after reading these e-mails I too wonder if I have been poisoning my pets. My cat was seen by our vet about 6 weeks ago due to vomiting and diarrhea. I immediately threw out the week old bag of Nutro indoor cat food and purchased a different bag (indoor/outdoor formula) – my cat did get better. I don’t think my cat’s illness was just a coincidence. I am calling my vet in the morning and getting a recommendation for a new brand of food that is safe for my cats and dogs. Then returning the cat food to Petco.

  • Dolores A . DiPrete

    This is the second time Nutro has given my pets a problem. The first time was about a year ago when my dogs were eating NutroMax Adult. The company had changed the packaging, which I didn’t think was a big deal, but then 3 out of my 5 dogs were having loose stools. I had 2 of them checked for worms and they were negative. I couldn’t figure it out until I met a Nutro representative at my local pet store and I told her of the problem. She informed me that not only had they changed the packaging, but also the recipe! Another local pet store confirmed this. I switched to Senior Nutro since it was time anyway.They said that recipe had not been changed.I was told that all this came about because the company was sold, and they decided to tinker with it to save money. I don’t know how true that is, but my dogs definately suffered because of this dishonesty.My 5 cats have been eating the recalled food for a few months now, which I will be returning today.I’m done with Nutro.

  • Beth Brookhouse

    I’m a loyal customer to Petco and Nutro for many years. I received my postcard yesterday and it was too late to contact Nutro. I decided to contact Petco today, Saturday. I have a food bin purchased at Petco where I store my food. I recycle the bag after I empty it. A customer service rep at Petco told me unless I had the bag or the receipt, Petco would not be able to replace the item. He further said it was Nutro’s product, not Petco’s. Hello! Petco is selling the product for Nutro! I don’t care who’s product it is, I purchased it from Petco. I have 3 kitties and the one that never gets sick, has been vomiting for the past 4 days. A store manager at my local Petco said it is a mineral error on behalf of Nutro and not up to the company’s standards, that is why they pulled the product. Luckity, the store manager was very accommodating and decided to take back my product, since I have my receipt, and replace it with new product. I recently lost my 17.5 year old Maine Coon kitty. He had eaten Nutro products since I got him at 3 months of age. The products are fabulous. I don’t appreciate the way Petco treated me at their customer service center today. I do appreciate the support of the local store manager and his staff! I have a new puppy on the way and I’d hate to start shopping at a competitor’s store!
    Thank you for letting me vent.

  • Dina Kalra

    Canned cat food that I use does not say specifically NO BY_PRODUCTS so I called the company & was told yes they do contain by-products but not the BAD ones. What does that mean things like NO PUS pockets or other gross ingrediants. UGH!

  • Cheryl

    Come on people, every time you turn around there is a food recall somewhere, this happened to be Nutro this time and not Purina. I did receive my card in the mail the other day and have watched my 4 cats very closely. Fortunately, all seem healthy. I’ve been a loyal Nutro customer for years, and will continue to buy it. Its a very healthy product for my cats unlike some garbage on the shelves.

  • Karen Thompson

    I was giving my 12 year old cat the Senior Nutro cat food when she started vomiting and eventually stopped eating. She was near death when I started giving her the Nutro Adult cat food that has been recalled, that I had for my other cat. My senior cat began thriving again but has since occasionally vomited. I wonder if the Senior cat food should be recalled as well.

  • Richard

    Thank you for the postcard notice. I would never have known this happened. I have a bag of bad food to. Thanks for your help. I really appreciate it!!

  • Michael

    This is the second Nutro recall. One of animals became very ill just over 2 weeks ago. I ran up a few hundred dollars in vet bills getting him tested and cured. I gave Nutro the benefit of the doubt 2 years ago. It is obviously that this company doesn’t care about anything but making a buck. I’m going to ask my attorney to go after these people. I suggest that others do the same. My email is: mlrowden@live.com Others of you might feel the same. Therer is no excuse for this company carrying on like this. This is supposed to be premimum food – it is crap.

  • Lisa

    My cat has been eating Max for 16 years and we have never had a problem. I had noticed that she has been looking very thin, I just figured it was because she was getting old. Maybe it is the catfood, so I will exchange the food and see if that helps. I don’t think that people should be so upset about the recall as stuff like this happens and I am thankful that Petco set a notice or I would have never known.

  • Common Sense

    Nutro made a good ethical decision to voluntarily recall this product and didn’t try to hide the reason. Nutro is a good brand that a lot of people trust. As with anything that is processed and prepackaged (dog food or human grade food) there are going to be mistakes from time to time because humans are making it. Remember, everyone is human and everyone makes mistakes. The key is HOW the mistakes are dealt with once they are realized!

  • Traci

    I agree that Nutro is a good brand. Food is recalled all the time and we continued to buy it. If your animal had no problems before this than I don’t see the problem. I also think people are sue happy. Come on do you really think it is ethnical to sue them. Do you need the fast buck that bad. Wonder why are country is in the shape it is. Thank You Nutro for the voluntary recall.

  • Kacy

    Come on now people! Cut back some slack on the common errors of humanity. At least they are calling the products back on time and informing customers. I have tried many different types of puppy food for my 8mnth old pup until i was recommended Nutro for pups…I have found the right one. I am so glad this food exist its the only one my baby truly enjoys eating =]

  • Donna

    Good thing I logged on to Petco.com to check out the latest price for cat food. Only then did I learn of this recall. No email, no postcard like others have mentioned. And all my contact info was up to date on my PALS acct. Mmmm…guess since I don’t subscribe to all the newsletter and marketing junk mail from Petco my cat’s health doesn’t count.

  • Michelle

    My cats have consumed two bags full of Nutro Indoor and are on the third bag of “bad” use by dates. They all have healthy appetites and have not stopped eating due to this problem. I have not noticed any changes in any of them. I did receive my card and will exchange my mostly full bag for a new one of the same food. It would be nice if Nutro would provide a detailed list of what to look for in our exposed pets…that way we will know if there are any long term ill effects to be treated.

  • Nikki

    I have found the best dog food ever….the dogs love it and it is all natural made by a woman with a pretty extensive chef background, who started making it for her beloved animals after the pet food scare. My dogs have never looked or felt better. She is based in California but does ship to the home or deliver. Check it out…..it saved my dogs…..www.vickiesvittles.com

  • Greg

    Thanks to Petco for sending a notice card.

    Shortly after purchasing the current bag of MAX Roasted Chicken, I began noticing one or more of my cats began vomiting after eating. I took this to be a reaction from eating too fast or perhaps a short-term stomach upset. In hindsight, it seems it was likely due to the food.

    I will be returning the remaining half of the 16 lb bag to Petco for a refund. Unfortunately, my confidence in Nutro is severely shaken and I will have to defer future purchases for an indefinite period until I am assured that the product is again safe. MAX is not an inexpensive product and I expect the premium price to warrant a safe, quality product. I certainly hope that the rumors of “cost-cutting changes to the formula” are untrue.

  • Nutro Products guarantees the safety, quality, and performance of all their products. They are 100% guaranteed. If you have any concerns about your cats after they’ve eaten the affected food (which only had too much zinc or too little potassium), you can contact Nutro. Their website states you should watch your cats for “a reduction in appetite or refusal of food, weight loss, vomiting or diarrhea”. Nutro is concerned about their customers, hence the voluntary recall. Any concerns or complaints can be addressed to Nutro customer support 800-833-5330 (8:00 a.m. – 4:30 p.m. Central Time). Nutro wants to hear from their customers. Nutro wants to make things right, even if the vendors aren’t being helpful.

    Nutro does not use animal heads, feet, and/or intestines (which may be referred to as “chicken/beef/lamb by-product”). Nutro is an all natural dog and cat food supplier. They make their dry food in the the United States (CA and TN). They are not a fly-by-night company; they’ve been around for over 80 years.

    This recall is because Nutro has high standards that won’t be compromised. You’d see their shelves empty before they would make an inferior product. If Nutro didn’t care about your pets, they wouldn’t have a recall (they’d just ignore the mistake).

  • Wendy Bartus

    This is the second time this has happen to my three cats!!! Back in March I purchased a bag of food and all three of the cats began very sick with vomit and loose stools. Called Nutro and the rep said it was the different from the midwest blend to the west coast blend. I bought like a sucker. Nutro mail be a check for the bag of food. Since then I have been watching my cats and they looked slimer and not eating as much food. I purchased a bag of every three week. This bag has lasted way to long. So I started surf the internet and found this recall!!! Now I have three sick cats again. I think the food was bad back in March because that is when I purchased this bag on March 21, 2009.
    This is wrong cats have feelings too.

  • Robbin

    My older cat started scratching really bad after she started eating this food. She has scabs all over her body and some of her hair is falling out. I dont know if it is a direct relation to the food – but it was after she started eating it. I didnt buy anymore after that — she is eating a different food now but doesnt seem to be getting better yet.

  • Jill

    I to have a 7 mo old kitten that has been eating the recalled food. Chester has refused to eat any food, and has not been acting like himself lately… i never thought it was the food. i just found out about this today…well good thing we changed his food yesterday to WELLNESS!!! and he still is not eating, but i hope he will feel better soon. im one MAD CUSTOMER AND I WILL NEVER TRUST NUTRO EVER AGAIN NOT EVEN IF IT WAS THE LAST FOOD ON EARTH! ILL MAKE MY OWN FOOD!

  • clee

    Re-formulation seems to be problematic…happening with some Nutro dog foods also…. involves a mineral mis-combination.

    here are 2 links. Feds are looking into it. Other links on what’s happened since Mars (snickers, etc) purchased the company in 2007.

    Used the products since ’89 or so for both cats and dogs. had been using iams or science diet, but when both bought out by mega companies, vets and others told me that Nutro was far better. sign of the times

    the price of going big with diversification and impact on quality control.
    the Chinese courts had a fast, no-appeal way of handling the melamine/gluten petfood deaths (sure it was based on national security/foreign trade)…those convicted were shot.

    I had been mixing 2 of the recalled products for 6 weeks or so. Cat pulled out ocean fish & left pellets all over the floor to get to other product (also on recall list)… was throwing up orangey coloured bile in middle of night. just changed temporarily over to another brand until this gets worked out…the alternative is maybe switching to some (hopefully) reputable organics…but not everyone has that option.

    Too bad…i respect Mars Pedigree Dogs rule ad campaign and the work they are doing with dumped, abused and pet victims of foreclosures. the AKC tv ads were heartbreaking.

    hope all who are having problems find fast recovery…doesn’t take long to get up to a $1k vet bill. one of the comments below relates to a vet sending a test out to lab…came back with high mineral readings.

    http://www.consumeraffairs.com/news04/2009/05/nutro_foia06.html

    http://www.westcoastpetsupply.com/news/4/mars-purchases-nutro-pet-foods.html

  • DeeDee

    I don’t know if this recall has anything to do with what happened with my husband’s “best friend” but it was highly coincidental and was like pouring salt on a wound. Our cat of 9 years, indoor only, died just 2-3 days prior to receiving this recall notice. The vet said he was extremely healthy and couldn’t see any reason for his death. Boots was acting very normal and going through his normal routine one morning. We heard a loud cry in the hall way and found him lying on his side with a pool of saliva next to him. He whined a few times and even before I could dial the vets number he was gone. It was so fast. I’m choking up as I’m writing this as his death was more painful to my husband and I than I ever imagined his passing would be. He was very special to us and should have had many good years left. He didn’t vomit or loose weight or have loose stools. Just a lot of drooling right before his quick death. I can’t but wonder if the mix had anything to do with it at all.

  • Annie

    I will never buy Nutro again. THANK YOU Petco. I buy most of my food at Petco, but buy occasionally at other places that carry the food I buy. I have vowed to buy exclusively from Petco from now on. I called with concerns about this recall. (Thanks so much for the post card alert!) They checked to see if I had bought the affected food. I had not. Nevertheless, no more Nutro for my kitties. Who’s to say what they discover in upcoming months? Thank goodness that I discovered an organic food that they LOVE!

    Shame on you, Nutro! I left contact info and you said you’d contact me within 72 hours – NOTHING! That’s it. I love my kitties too much to fool with you.

    Again, thank you, Petco!
    Annie

  • Dee

    I got home from work on Friday to find the recall notice from Petco in the mail. I was sick to my stomach. Thank God we shop at Petco using the Pal card. I never would have known about the recall. If this was more serious, my baby could have been dead and cremated before I even knew the reason why! Her 4 lb bag is half finished. I’m also saddened that it was Nutro. When we rescued my kitty, she had to have more than 5 teeth removed. I made it a priority to find food without a lot of meal and/or by-product in order to maintain healthy teeth and gums. She is the only 1 of 3 cats in the household that eats Nutro. She also is the only one that had a bout of severe vomiting. After reading these posts, I know now this was more than hairballs. I stood in a long line at the Stratford, CT Petco with only one cashier working to purchase a new cat food. When I inquired if he knew how to obtain the rebate he replied, “No”. I asked if anyone else in the store knew. Same answer, but he elaborated to say that I had to call the Nutro 800# or go to the website. I responded that the card came from Petco. I never got a response because the couple behind me was purchasing a huge bag of Nutro cat food and starting asking questions. Hopefully they received a better answer than I.

  • Mick Lovin

    “There is no snooze button on a cat who wants breakfast.”

  • Rosa Maxwell

    This is Nutro’s second recall. It is a better food than the grocery stores carry but definitely not up to the standards of a premium food. A premium food should NOT contain by-products, corn, wheat, or soy. I put my 2 persians on Blue Buffalo and they have never been healthier. They have gorgeous tangle free coats, their stool is no longer offensive smelling, and they do not have hairballs or indigestion issues. you can research Blue Buffalo online and it can be purchased at Petco and Petsmart. it might cost a dollar or two more than Nutro but it is definitely worth your piece of mind!

  • LaMere

    Our cat eats only Nutro Max Cat’s “Gourmet Kitty” treats (chicken or salmon flavors) — I was surprised that Petco didn’t carry them in the store today. Are the treats being recalled as well? What treats do your cat(s) enjoy? Thanks in advance!

  • Lisa Knicely

    Are there any other symptoms, other than vomiting, drool, weight loss and/or loss of appetite? We were feeding our cats the weight control and they both quit eating it…the one cat seems fine, chomping away on Royal Canin food now, but our other cat is at the vet possibly dying of failing kidneys. I am not sure if the recalled “extra” ingredients could have caused this or not, but has anyone hear of a person’t pet dying from the recall and if so or not, other symptoms than the ones mentioned above??? She has lost weight because of her liver but we have not had the runny stool or vomiting.

  • Shawn

    I found out about the recall today via an email from our vet. Never got a post card from PETCO even though we’re members of Petco Pals.

  • Shawn

    OK. My bad. Just checked the NUTRO recall web site and our food is NOT on the recall list. PETCO didn’t send us a card since they apparently track what UPC codes they sold to us.

    Still … think we’ll stop using the food we have until more is known.

  • Jacqueline

    For the time being, I do not trust ANY of Nutro’s pet products. It seems that dozens of cats AND DOGS are becoming sick while eating Nutro foods. (read link below on personal stories of pet-owners). I am not saying another explaination couldn’t be given on the cause of illness or death of these pets, but with them being all on NUTRO food… and now the recal it just doesn’t seem right. I am not risking my dog or cats lives while the Nutro company sorts things out

    http://www.consumeraffairs.com/pets/nutro.html

  • Emily

    I just learned of this when visiting Petco’s site to check prices. My 3 cats had been on the Natural Choice Indoor Senior dry formula for a year when my oldest cat (just turned 11) started vomiting in late March. After visiting the vet and going on medication the vomiting got worse, and he stopped eating his food and having bowel movements. Emergency exploratory surgery found that he had developed an ileus (inflamed section of intestine) that was not allowing stool to pass, and a biopsy was negative for intestinal cancer but positive for inflammatory cells. Suspecting a food sensitivity we started him on a food trial but he never got better. Everything he ate, he threw up and he lost 1/3 of his body weight in 6 weeks. I was forced to put him to sleep in early May after his body became so run down he couldn’t walk, eat or drink. We don’t know what happened to him- he had been very healthy and active until he started vomiting. Even as a former vet tech, the experience taught me a lot about pet nutrition and I learned that Nutro contains a lot of fillers and ingredients that aren’t good for cats. My surviving cats are now on a holistic diet and doing well. I don’t know whether the food had anything to do with his illness and ultimate death, but this definitely spooks me and confirms my decision to switch my other guys to a holistic diet.

  • Moe Hong

    I emailed and called Nutro about this and they ignored me, then sent me an email saying I could call them for more info (um, I already called you and you said you’d get back to me.). What a crummy company. They refused to let me exchange the recalled pet food too. Jerks!

  • Susan Garrison

    I’m another customer who only found out about the recall May 25th by checking Petco pricing. Nothing came in the mail, although I’m a steady customer. The lowered potassium level has caused anorexia in my Becky. I had never heard of such a thing before!I Bloodtests have shown all levels in normal ranges, but she still won’t eat unless fed with a dropper. I’m frantic! How long does this “crap” stay in the system? She’s been on clavamox for over a week. I don’t want to lose her because some fat-cat CEO is cutting costs to pay for his vacation home in Florida! I’ve been feeding my cats a “Trailmix” of Nutro and Royal Canin products for years. Now Becky looks like a street urchin who never had a decient meal! Any advice is greatly appreciated.

  • Barbara

    One of my cats has been very ill for the past 3 weeks. His lab work came back normal so the vet thought he might have a food allergy. She put him on Hills Prescription d/d & gave him a course of metronidazole for the diarrhea & vomiting. It seemed to help for about a week & now he’s relapsed. He’s not eating & he’s vomiting again. Now my other cat is showing the same symptoms. I just received my recall notice in the mail so it did’nt occur to me that it could be the food. I only bought 1 bag of Max Cat Indoor Formula which they finished about a month ago. I’m bringing both cats to the vet tomorrow armed with all of this information. Hopefully there’s a treatment that will help them. Has anybody’s cats recovered yet?

  • Andrea

    I just logged on to petco’s site and saw the recall. my cat’s food was listed but I never received any contact from Petco or Nutro. I feed both my cat and dog their brand of food. My cat had been to the vet 3 times since January while eating this food. She had lossed hair on her face by her wiskers, has been vomitting, lossed 2.5 pounds, and scratches at her eyes and ears creating scabs. I already switched her food a month ago but she doesn’t seem completly better yet..three Medical Bills and Two Medications later:(

  • Lovonne

    I have noticed tons of expired bags of pet food at two Petco locations near me in one on FM 1960 Street in Houston, TX off of HWY 45 in Spring, TX (less than 10 miles apart) I tried Nutro once because it’s one of the few so-called premium brands carried with an expiration date beyond next week. I wanted to use Wellness cat food, but the average date was March 2009. Last week, I switched to Natural Balance although there were a few bags from June 2008 and Dec 2008. I shop at either store every other week since rescuing her in December for some random thing to amuse the cat. Each time, I’ve brought the point ever so politely and I question why the bags are still on the shelf. Each time,I’ve been told that the truck comes on Tuesday. The is the script at both stores I cannot connect what the truck’s arrival has to do with pulling the post date merchandise, but it’s only my cat’s health at stake. In fairness, the same is true of Petsmart. What does it take to remove expired food from the shelves? If I weren’t so meticulous, I’d have overlook that. I shudder to think of the people who are grab and go shoppers, but I should be able to be that comfortable and secure knowing that it’s already been checked for me.

  • Karen

    I also did not hear anything from Petco about the recall, which is upsetting since I shop exclusively at their stores. Luckily, I heard just in time, as I was near the end of prior stock. Several months ago, I signed up for the FDA recall notices, which is where I heard about it a couple of weeks ago — I also let all my friends know. Sometimes I just glance at the notice & delete, but better safe than sorry! There was nothing on the news like the last major pet food scare. After the last one, I began ordering from KumpiKat.com — I highly recommend them – very fresh product & excellent service — unfortunately it got too expensive for a multi-cat household, though I am considering mixing it. After some research, I chose Nutro products. I just think I’m more upset about the idea that another successful, trusted company may have changed hands & are now risking our pets’ health for profits! Guess I’ll move on to Purina – they never seem to be involved in these scares! Maybe I’ll have to find a way to afford to go back to KumpiKat (by the way, they also make dog food)!

  • Carol

    Don’t be fooled into this “voluntary” recall term as there is NO such thing as a “mandatory” recall with pet food…I feel this term may mislead petowners into thinking this is not important…remember this problem was detected by “documentation” and not actual testing of basic nutrients…and it has been going on (so they say) since December 2008 and was discovered on a Monday but released to public on a Thursday! Why is that ?

  • Doris

    I had a 5 year old Maine Coon die on March 30th. That is of course before I recevied the recall notice from Petco. I have 5 Maine Coons, so I go through a lot of bags and do not know if they ate any of the containmated food or not. I have one bag that is not opened yet, but the date is after. The retailer is not stocking the shelves right now, so looks like I am going to have to make a switch.

    Not sure if I should switch to IAMS or Royal Canin Maine Coon formula, researching both on the internet right now.

    Have been using MAX CAT chicken since 2002, but only because the cats liked the flavor when we got samples from the breeder.

    I was glad to get the card in the mail myself. Hadn’t heard anything about this recall until then.

  • Check out Nutro’s FAQ about the product recall. The FDA is not investigating Nutro Products. http://www.fda.gov/AnimalVeterinary/NewsEvents/CVMUpdates/ucm143393.htm

    ConsumerAffairs.com is posting false information. ConsumerAffairs.com is a self-described “independent Web-based consumer news and resource center,” and is not affiliated with the U.S. Consumer Product Safety Commission or Consumer Reports.

    Questions 24 & 25 also deal with ConsumerAffairs.com’s lies, but they have the same answer (probably for legal reasons).

    Q26 I recently saw a news report about NUTRO® and an FDA investigation. Is the recall related to this?

    The two issues are unrelated. On April 20, ConsumerAffairs.com posted a story claiming that the U.S. Food and Drug Administration (FDA) has an ongoing investigation into NUTRO® pet food. This is not true. We have confirmed with officials from the FDA’s division responsible for regulating pet food, the Center for Veterinary Medicine (CVM), that there is no current or ongoing investigation of Nutro Products, Inc.

  • Anthony

    Kudo’s to Petco for bringing this forth and having this link on their website. I learned about this from a Petco information card sent to my sister-in-law. Petsmart which is where I bought my bag of “bad food” has nothing about it on their site that I could find.

    Our cats appear to have had no ill effect from the food, but we did replace it just to be safe.

  • Christine

    Both my cat and dog were on Nutro pet foods. My cat’s food was in the recall and she did have a bout of diarrea during that time after eating over half of the bag. Got some medicine from our vet and it cleared up and hasn’t reoccured. I did get notice of the recall from both Nutro and Petco and I stopped using both foods and will not use Nutro products ever again.

  • Lisa

    I’m shocked! I just came to the website to change my address after just moving – only to find out that I didn’t receive the postcard about the recall. I just purchased a bag of the Nutro food for my cat on May 14th, and was wondering what was causing him to vomit on the carpet all of a sudden. He likes to drink water from the faucet & I thought that’s what was upsetting his stomach – only to find out it was the NUTRO!
    I adopted my cat from the Petco in Bloomington, IN & they suggested the Nutro food, which I got the first bag of for free. I’ve stuck with the brand as he’s reached 1yr in age…but I’m heading straight to Petco in the morning & demanding my money back!

  • Charlene

    my cat was rushed in to the vet and almost died. his vet bill was over $800.00 and they could not tell us what was wrong…i just call nutro today and they tried to convienience me that it would not be their food i say bull since he has been put on a different diet since the vet and is a different cat healthier i think their food has been making him sick for a while!

  • Mary Jane

    I do understand human error however at whose expense. Who was in charge of mixing the food. . . I feel that we as America have more and more incompetent people in places that they should not be in. Manufactures and people in charge should be held accountable. . . no matter what. Everyone is so lax while pets get sick and owners lives are turned upside down by the incompetent ones out there. This is just an example of the incompetence which happens a lot more in the other places like (human) hospitals. Thousand of people die needlessly because of incompetence. I am not a perfectionist however it does not hurt to double check formulas, mixes, injections and anything else that could put others at risk. I even ask my vet before he gives my pets injections to make sure my pet is getting the right dosage and the right shot. I understand human error but it does not hurt to be extra careful and not so trusting ASSUMING the other party is not prone to mistakes.

  • Mikeo

    DO NOT BUY NUTRO PRODUCTS!!!! Consumeraffairs.com has been on Nutro’s rear end for more than a year regarding problems with multiple pet foods, cat and dog food. Nutro always denies a problem; however all you need to do is search on the Consumer Affairs website and see the problems pet owners are having, and have been having with Nutro. The worst part for me is that Nutro just denies there are problems.

  • I tske care of 4 outside cats, plus my 2 special inside cats
    everyone is sick from Nutro Max cat food,that I have been buying for 14 years.When I went to PETSMART I noticed THE SHELF WAS EMPTY,ONLY ONE BAG OF MAX CAT KITTEN FOOD,I asked why,and was told there was A small problem but the Kitten Food was fine,the fool that I am I bought it.I NOTICED MY CATS WERE THROWING UP,THEY WERE SICK…… THE OUTSIDE CATS
    WERE NOT EATING THE DRY FOOD.THE LITTLE THEY ATE, CAME BACK UP.IF MY CATS DONT GET BETTER I WILL GET MY LAWYER TO GO AFTER THIS COMPANY THAT I TRUSTED WITH MY VERY SPECIAL CATS.HOW LONG WILL THIS STAY IN THERE SYSTEM????????

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